How can we
help you run?

Your 100 Mile Coach subscription is managed entirely by Apple through the App Store. To cancel at any time:

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top, then tap Subscriptions.
3. Find 100 Mile Coach in the list and tap it.
4. Tap Cancel Subscription and confirm.

You can also manage subscriptions directly in the App Store: tap your profile icon → Subscriptions.

After cancellation, you'll retain access to premium features until the end of your current billing period. We do not offer refunds for unused portions of a subscription period, but you are welcome to reach out to Apple Support regarding refund requests.

If you've reinstalled the app, switched devices, or your premium access isn't showing up, restoring your purchase is easy:

1. Open 100 Mile Coach.
2. Navigate to the Profile tab.
3. Scroll down and tap Restore Purchases.
4. Sign in with your Apple ID if prompted.

Your subscription will be verified with Apple and premium access will be reinstated automatically. Make sure you're signed in with the same Apple ID you used when you originally subscribed.

If restoring doesn't work, please contact us and we'll help sort it out.

100 Mile Coach premium gives you everything you need to train smarter and race further:

The free version of the app includes a limited training plan preview and access to basic run logging.

Prices are displayed in USD and may vary by region. Billing is handled by Apple through your App Store account.

Coach Miles is an AI ultramarathon coach built into 100 Mile Coach. He combines your training data, race goals, and recovery signals to give you personalized, context-aware guidance — not generic advice.

Here's what makes him different:

• Knows your training history — Coach Miles reads your logged runs, fatigue signals, and completed workouts before responding.
• Adapts your plan on the fly — If you're beat up after a long run or a race week gets messy, he'll adjust your upcoming week automatically.
• Answers ultramarathon-specific questions — From crew planning to drop bag strategy to night running tips, he's been trained on the nuances of ultra distances.
• Available any time — Ask him a question at 5am before a long run, or at midnight during a 24-hour race. He's always on.

Coach Miles is powered by large language model technology and trained on ultramarathon coaching principles. He is not a licensed physician and his guidance should not replace medical advice. Always consult a healthcare professional for health concerns.

Free trial availability may vary depending on current App Store promotions. If a free trial is shown on the subscription screen in the app, it will be clearly indicated before you commit to billing.

After any trial period ends, your selected subscription (weekly or annual) will begin automatically unless you cancel before the trial expires. Cancellation instructions are in the first FAQ above.

100 Mile Coach collects the information you provide to personalize your training, including:

• Training goal and target race details
• Run logs (distance, time, perceived effort)
• HealthKit data (if you grant permission), including workouts and heart rate
• Messages sent to Coach Miles

Your data is used solely to power your training plan and coaching experience. We do not sell your personal data to third parties.

For full details, please review our Privacy Policy.

We're a small team of runners building this for runners. The fastest way to reach us is by email:

support@100milesupply.com

We aim to respond within 1–2 business days. Please include your Apple ID (the email you use for the App Store) so we can look up your account quickly. If you're experiencing a technical issue, a brief description or screenshot is super helpful.